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This store has earned the following certifications.
STURDY STRUCTURE:
Our outdoor pergola frame is crafted from lightweight and durable powder-coated aluminum, ensuring resistance to fading, rust, and corrosion. Reinforced with feet that feature pre-drilled holes and ground stakes, this pergola frame offers superior stability and durability compared to standard models.
RETRACTABLE CANOPY:
Control the perfect balance of shade and sun effortlessly with our retractable pulley system. Adjust the shade area to your needs, effectively blocking sunlight, UV rays, and light rain, creating the perfect outdoor environment.
PERFECT RELAXING SPACE:
Aesthetically pleasing yet functional, this pergola provides ample space for entertaining, socializing, or lounging. Perfectly suited for terraces, balconies, and gardens, it can be customized to match any style. In the heat of summer, the metal frame serves as a natural shade provider, offering a relaxing retreat.
PREMIUM FABRIC MATERIAL:
The retractable canopy is made of high-quality polyester fabric reinforced with PU, ensuring reliable waterproofing, UV resistance, and fade resistance. It meets American standards for color fastness and fire protection, offering excellent durability.
CLEVER DESIGN:
A magnet system cleverly keeps all pergola parts securely in place, even when fully extended. Extra straps enhance stability during windy conditions. Trust in the durability and reliability of your retractable pergola canopy, come rain or shine.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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