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This store has earned the following certifications.
High-Quality Materials: The pergola canopy is made of improved yarn-dyed fabric, more durable and UV-proof, with two years of colorfastness. To secure the pergola to the deck or concrete, we recommend using the included ground nails or expansion screws on the four bottom posts.
Sturdy Steel Design: This pergola features a sturdy, wood-like steel structure with a powder-coated finish. The unique powder-coating ensures a maintenance-free design that won't peel, chip, or fade. Built for year-round use, this pergola is perfect for any outdoor setting.
Ideal Outdoor Extension: The pergola provides optimal shade from harsh sun (light rain is not a problem, but heavy rain may affect its performance). Perfect for extending your outdoor space, it’s ideal for swimming pools, hot tubs, outdoor kitchens, and al fresco dining or entertaining.
Easy Installation: The installation process is straightforward, thanks to our step-by-step instructions, assembly teaching videos, and simple assembly tools. With the right team, you can assemble the pergola in about 3-4 hours.
Retractable Canopy: Enjoy flexible shading with our adjustable canopy. You can adjust the canopy according to the sun’s direction for optimal comfort. Once you find the perfect angle, you can secure the canopy using the included straps to prevent wind damage.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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