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This store has earned the following certifications.
Spacious and Stable: Our 10x10 pergola with retractable canopy can be adjusted or fully retracted. For added security, we recommend using ground anchors or expansion screws (included in your pergola set) on the 4 vertical posts to secure the pergola against inclement weather. Note that some parts are shipped inside the posts.
Aesthetics and Durability: The frame of this outdoor pergola is made from wood-grain aluminum, combining the aesthetic appeal of a wooden pergola with the sturdiness and lightweight design of a metal pergola. The protective coating enhances rust-resistance and overall durability.
Retractable Pergola Canopy: The adjustable canopy on this patio pergola is perfect for creating the ideal outdoor environment, whether it's sunny, hot, or cool. The canopy can be gathered to one side and will not billow or blow around in the wind.
Clever Design: A smartly designed magnet system helps keep the canopy in place, even when fully extended. Extra straps provide added stability on windy days, ensuring your pergola remains secure in any weather.
Versatile: This wood-grain aluminum metal pergola comes with 8 ground anchors, 8 expansion screws, and a sunproof canopy. Our versatile patio pergola works great for gardens, decks, and poolside areas. Whether you're hosting a party, game night, or simply relaxing with a book, we're confident you'll love the HAPPATIO outdoor pergola!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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